The second-hand marketplace Shoppers Share Displeasure Regarding Sizing Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's garments without notifying all users about the change.
Social Media Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Updates
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, Vinted reversed a change to its shipping options following member complaints.
